SportStake Privacy Policy

SportStake, Inc. (“SportStake,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and share information when you access or use our website, mobile application, and related services (collectively, the “Services”). By creating an account, accessing, or using the Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, do not use the Services.

1. Information We Collect

A. Information You Provide Directly

We collect personal information you provide when you register, verify your identity, make transactions, or communicate with us, including:

Account & Identity Information

• Full legal name
• Date of birth
• Email address
• Phone number
• Residential address
• Username and password

Know Your Customer (KYC) Information

• Government-issued identification (e.g., driver’s license, passport, or state ID)
• Selfie or identity verification images
• Last four digits of Social Security Number (where required by law)

Payment & Financial Information

• Payment card or bank account details (processed by third-party payment processors)
• Transaction history within the Services

Communications

• Messages sent to customer support
• Responses to surveys or feedback requests

B. Information Collected Automatically

When you use the Services, we automatically collect certain information, including:

• IP address
• Device identifiers and browser type
• Operating system and app version
• Usage data, gameplay activity, and interaction logs
• Cookies and similar tracking technologies

C. Geolocation Information

We collect real-time and inferred geolocation data, including IP-based location and GPS data where enabled, to:

• Verify eligibility based on state or jurisdiction
• Prevent fraud and unauthorized access
• Comply with applicable laws and regulations

Disabling location services may prevent you from accessing certain features or using the Services.

D. Information from Third Parties

We may receive information from third-party service providers, including:

• Identity verification providers
• Payment processors
• Fraud prevention services
• Analytics and security vendors

We may combine this information with information we already have about you.

2. How We Use Your Information

We use personal information for the following business and legal purposes:

• To create and manage user accounts
• To verify identity and comply with KYC, AML, and age-verification requirements
• To process deposits, withdrawals, and other transactions
• To determine eligibility based on location and applicable law
• To operate, maintain, and improve the Services
• To monitor usage, prevent fraud, and enforce our Terms of Use
• To communicate with you regarding your account, updates, or support requests
• To comply with legal, regulatory, and tax obligations

We may use aggregated or anonymized data for analytics, reporting, and business purposes.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Authenticate users
• Maintain sessions
• Analyze usage and performance
• Improve user experience

You may control cookie settings through your browser or device, but disabling cookies may impact functionality.

4. Disclosure of Personal Information

We may share personal information with:

Service Providers

Third parties that assist us in operating the Services, including:

• Identity verification and KYC providers
• Payment processors and financial institutions
• Cloud hosting, analytics, and security providers

These providers are permitted to use personal information only to perform services on our behalf.

Legal and Compliance Disclosures

We may disclose information if required to:

• Comply with applicable law or legal process
• Respond to lawful requests from regulators or law enforcement
• Enforce our Terms of Use
• Protect the rights, safety, or property of SportStake, users, or others

Business Transfers

If SportStake is involved in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction.

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide the Services
• Meet legal, regulatory, and compliance obligations
• Resolve disputes and enforce agreements

Certain information, including KYC and transaction records, may be retained even after account closure as required by law.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information, subject to legal requirements
• Opt out of certain marketing communications

Requests may be submitted by contacting us at [email protected]. We may require identity verification before fulfilling requests.

8. Marketing Communications

You may opt out of non-transactional marketing emails at any time using the unsubscribe link provided. We may still send administrative or service-related communications.

9. Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

10. Children

The Services are not intended for individuals under 18 years of age, or the respective age required in your jurisdiction. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date. Continued use of the Services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at: SportStake, Inc. Email: [email protected]